Get in Touch With Us
Questions about free spins no deposit offers, bonus terms, or something you read on applecidermage.com that didn't quite add up? This page explains how to reach our team, what we can realistically help with, and what to expect once you get in touch.
Getting in Touch
Email is the best way to reach us: [email protected]. A real person reads every message. We aim to reply within two working days, though it can take a little longer during busier periods. Telling us upfront what your message is about — a bonus question, a correction, general feedback — helps us route it to the right person and answer faster.
What We Can Help With
- Questions about free spins and welcome bonuses — how wagering requirements, expiry dates, game restrictions and maximum withdrawal caps typically work, and how to read the terms attached to a specific offer.
- Corrections — if an offer, editorial rating, or piece of information on the site looks out of date, we want to know so we can check it.
- Content suggestions — ideas for topics you'd like covered, such as payment methods, licensing, or state-by-state availability.
- Partnership and editorial enquiries — if you represent a licensed operator or an organisation with a relevant enquiry, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — if gambling has stopped being enjoyable for you or someone close to you, say so in your message and we'll point you toward support resources.
What We Can't Do
We're an independent comparison and review site, not a casino operator, payment processor, or regulator. That means we cannot process deposits or withdrawals, access anyone's casino account, resolve a dispute with an operator directly, or override a licensed casino's bonus terms. For account-specific issues — a delayed withdrawal, a locked account, a bonus that didn't credit — contact the casino's own customer support team directly, since only they can see your account and act on it.
If you're comparing operators before signing up, our rankings for the top Trusted Non GamStop Casinos UK 2026 may also be a useful reference if you're researching options outside the US market.
A Note on Accuracy and Independence
Editorial ratings on this site reflect our own research into licensing, banking options, game variety, and how bonus terms are presented — not paid placement. If you spot something that seems inconsistent with an operator's actual terms, or a claim that looks exaggerated, flag it. We'd rather correct it than leave it standing.
We do not offer gambling advice, predict outcomes, or suggest that any bonus, free spins offer, or strategy guarantees a result. Every game of chance carries a house edge, and RTP figures are long-term averages, not a promise for any single session. If your message touches on any of this, we're happy to explain how it generally works, but we won't speculate about individual results.
Before You Write
A few quick checks save everyone time:
- If your question is about a specific offer's terms, check the casino's own terms and conditions page first — wagering requirements and expiry dates vary by operator and by promotion.
- If your question is about eligibility, remember that online casino gambling in the US is regulated at the state level, so availability, minimum age, and residency rules depend on where you're located.
- If you need help with a gambling problem, mention this clearly so we can point you to appropriate support services rather than general site feedback channels.
We appreciate you taking the time to visit this page, and we read every message that comes through.